State Farm® Insurance Agent Jerry Kroll
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendi Koeppen
May 8, 2025
"With over 20 years of experience, their team knows how to guide you through every step of the process—whether you’re selecting a policy, filing a claim, or just have questions along the way. They take the time to handhold their clients and make sure you’re never left in the dark. In a world where customer service often feels rushed or impersonal, they’re a refreshing reminder of what real service looks like."
andrea lucas
February 27, 2025
"Jerry Kroll State Farm insurance, is the best. Jerry, Alicia and the staff are all professional, knowledgeable and are very helpful."
"Hey Andi, Thank you very much taking the time and making the effort to give us such a positive review. You've been with us from the beginning. thru rate hikes and premium reductions. We stive to provide personal attention and value for you."
G R
December 9, 2024
"It is rare to get such excellent support and service from an insurance broker. Yvette and Alicia are extremely knowledgeable, helpful and personable. Jerry, on several occasions, has provided expertise and necessary escalation. I highly recommend Jerry Kroll's Insurance Agency."
"G R, thank you for your wonderful review! I'm glad to know that Yvette and Alicia have been so helpful and personable. It's great to hear that our team has been able to provide the expertise and support you needed. Your recommendation means a lot to us. If you ever need further assistance, we're here to help!"
Janet Jordan
December 5, 2024
"I have been a State Farm customer for 40 years. I have had the distinct pleasure of knowing and working with Yvette for over 30 of those years. She provides over the top service any time i need it. Thank you, Yvette, for always being there!! Bobby Jordan"
"Janet, Thank you for your incredible loyalty over the past 40 years! It’s wonderful to know that Yvette has been such a valuable part of your experience for over three decades. We’re grateful for her dedication and the exceptional service she provides. If you ever need anything, our office is always here to help."
Jim Mortimer
August 24, 2024
"Great service - proud to be with Jerry Kroll and Alicia Czarnek for 25 years!"
"Hey Jim, Thank you for the positive feedback. It's important for us to know we are getting it done for you. We sincerely appreciate your business."
Madeline DiFraia
April 15, 2024
"Ms. Yvette is the best!! She is professional and personable. And the absolute sweetest!!! I have stayed with State Farm and specifically with Jerry Kroll because the outstanding customer service from Yvette and the ladies that answer the phone!"
"Hey Madeline, It takes a special kind of person to make her profession a personal crusade. She takes pride in her work and appreciates this recognition "
Parth K
April 12, 2024
"Staff is excellent and they work with you to get the best coverage and price for you!"
"Thank you for the five-star review, Parth! I am happy to hear that our team provided you with excellent service and worked with you to find great coverage for your needs. If you ever have any further questions or need assistance, please don't hesitate to reach out! -Jerry"
Rich Patrick
April 12, 2024
"Yvette was very helpful in deciding which coverages we should purchase. And, more important to me, she immediately responded by email."
"Thank you for your kind review, Rich! I am thrilled to hear that Yvette was able to assist you in deciding which insurance to purchase with efficient customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out! My best to you and Marji- Jerry"
Dianne Lueckenhoff
April 3, 2024
"Jerry and his team are amazing! Very knowledgeable and quick to respond. Happy to be their client."
"Thank you, Diane. There is always a lot going on in this industry. we are doing our best to keep up with the 'fine print' for the benefit of our customers. We appreciate your business."
Chloe Kim
March 29, 2024
"We have had such a great experience with the Jerry Kroll team! They are responsive and helpful when we have questions. We thankfully haven’t needed to use them very often but appreciate knowing they are there if we do."
"My team takes the slogan, "Like a good neighbor State Farm is there." Taking care of our clients is our primary concern."
alexander sanchz
March 26, 2024
"5 Estrellas para la senorita Abigail excelente atencion persona muy amable 100% confiable lo recomiendo"
"Miss Abby is our newest team member and has quickly adapted to our culture of Customer First. I am very proud to have her on our team."
Jim Munafo
March 15, 2024
"Yvette Miller is amazing! She is always quoting me stuff (I'm always looking to buy something!) and she gets me the insurance quote super fast! She always has a great attitude and is just a great person."
"Thanks Jim. Yvette is a huge asset to our agency. Importantly, she is the same Yvette every day. ON time to work, rarely ill, always comes ready to work."
Jim Bertus
March 14, 2024
"Been with Jerry Kroll for over 30 years and the relationship has always been top notch. The staff is always prompt in their responses to all inquiries. Questions are answered quickly. If I have any problems with a claim they are quick to help it get resolved."
"Thanks for the review, Jim! We try our hardest to make sure we stay on top of your insurance inquiries, and I’m happy to hear we’ve fulfilled that for you over the last 30 years! We hope to keep up the great expectations! -Jerry"
Lesley Trembulak
March 12, 2024
"Yvette was quick to respond to my request and my question was answered and taken care of. Highly recommend!"
"Thanks for the five-star review and recommendation, Lesley! I am glad Yvette could assist you efficiently. If you have any more questions, please reach out to our team again! -Jerry "
manuel romero
March 4, 2024
"Good"
"Thank you, Romero. We like writing new business, but the heart of our business plan is serving all our customers. "
Donna Rosenfeld
February 27, 2024
"Always a pleasure to work with Yvette. She knows how to get the job done in a professional and speedy manner. Been with this agency for many many years. Always great service."
"Thanks Donna. In addition to being an exceptional person she embodies and displays all the traits of the model for customer service persons. We are so lucky to have her on our team."
Lares Carolina
February 23, 2024
"Abby Is the sweetest and Is always very helpful"
"Abby is the newest Team member. her focus is on helping customers get the coverage they need and at the right price "
Anthony Lara
February 15, 2024
"Muy atentos sobre todo ivette"
"Thank you, Anthony. Listening and following up are strengths that Yvette uses in our office every day. We appreciate the opportunity to help any way we can."
Seth Riklin
February 9, 2024
"I have had my home, car and umbrella liability coverage with Jerry Kroll for a number of years. The customer service is outstanding. Alicia has been a pleasure to work with, and makes sure that I have the right coverage at the best price. I wouldn't go anywhere else."
"Seth: Thanks for taking some extra time and effort to give us a review. It is our intent to provide service good enough that you can confidently refer your neighbors and friends. Alicia really is really excellent at what she does."
MARK NOWLIN
February 8, 2024
"Great office personnel and quick to return my calls."
"Thanks Mark. Jenna is a critical asset in the operation of my agency. As you know, she is my favorite daughter."
Yasmay Jimenez
February 7, 2024
"Personal muy amable y muy disponible lo recomiendo 💯 %"
"thank you. we try to meet needs of our clients in a friendly and efficient way. We're here for all your insurance needs."
Jimmie Mize
January 20, 2024
"During the week always familiar voices answer the phone. 24 hour service outside office hours. Quick answers, followup is fast, always personable staff and after 25 years I have no complaints."
"Thank you for the kind review! Our office strives to provide the best service possible, and we are thankful for wonderful customers like you! "
Dan Hillen
September 21, 2023
"Good service from the staff"
"Hey Dan, Thanks for the positive review. Please let me know immediately if our service is ever less than what you have come to expect. I take ALL comments seriously and use them to make my team even better."
Mathew Watson
January 6, 2023
"This is an excellent insurance office. Got all my questions answered and didn’t have to wait hours. I appreciate Jerry and his State Farm team"
"Hey Mathew. Thank you so much for the 5 star review on the Jerry Kroll State Farm Agency! Our goal is to insure the local community of Katy with great Auto, Home, Life and Business insurance, while providing great service. "
Kaiba quint
January 6, 2023
"I highly recommend this State Farm office to anyone looking for professional and courteous people to work with. Jerry runs a good operation and always helps with my coverages"
"Thank you for our kind and generous review. It helps us help others as well."